# Support The support department is an essential service for the proper functioning of the [DAO](/pings-litepaper-eng/glossary.md). Its role is to respond to all needs related to the management of the DAO and its services. It is responsible for the administration and maintenance of our social platforms such as: * [Discord](https://discord.gg/CBcBv3BXMX) * [Twitter](https://www.twitch.tv/pings_hall) * [Twitch](https://www.twitch.tv/pings_hall) * [Youtube](https://www.youtube.com/@PiNGs_Hall) * LinkedIn * [Instagram](https://www.instagram.com/pings_hall/) In addition to this, the support team takes care of updating and managing our websites and creating graphical supports for the various projects of the DAO. In short, the support department is a key pillar to ensure good communication and visibility of the DAO to its community. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://pings.gitbook.io/pings-litepaper-eng/pings/organisation/builder-pool/support.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.